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You are here: Home / Knowledge Base / 0. Registration & Login / 0.1. I registered but I cannot log in for my first time

Knowledge Base

0.1. I registered but I cannot log in for my first time

  1. If this is your first time logging in, you should have received a message from the Hub stating that your were registered as a member of your college Group. Check this email to retrieve your Hub username and password, then enter it in the login dialog.
    If you did not receive this e-mail:
    1. check your junk mail folder to see if the e-mail message wound up there.
    2. send us an email to webapplication.admin @ 4p1000.org, indicating that you are unable to log in, with the following information:
      • what you think is your present login
      • your first name
      • your last name
      • your nationality
      • your company or institution
      • what you think is your contact email (professional email) with the hub
  2. If this is an old account, refer to the following page to recover your correct username and password.

In either case, make sure that cookies are enabled for your browser.

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Debug Console

Close15 MBRequestSessionTimelineDatabase28Events22
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( REDIRECT_SCRIPT_URL => /kb/workshop/login/loginfirsttime, REDIRECT_SCRIPT_URI => http:... Array(
REDIRECT_SCRIPT_URL => /kb/workshop/login/loginfirsttime,
REDIRECT_SCRIPT_URI => http://4p1000-front.milky.fr/kb/workshop/login/loginfirsttime,
REDIRECT_nokeepalive => ,
REDIRECT_STATUS => 200,
SCRIPT_URL => /kb/workshop/login/loginfirsttime,
SCRIPT_URI => http://4p1000-front.milky.fr/kb/workshop/login/loginfirsttime,
nokeepalive => ,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5,
HTTP_ACCEPT_ENCODING => br,gzip,
HTTP_HOST => 4p1000-front.milky.fr,
HTTP_CONNECTION => Keep-Alive,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (CentOS),
SERVER_NAME => 4p1000-front.milky.fr,
SERVER_ADDR => 149.202.91.236,
SERVER_PORT => 80,
REMOTE_ADDR => 3.235.22.210,
DOCUMENT_ROOT => /var/www/example,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/example/index.php,
REMOTE_PORT => 53170,
REDIRECT_URL => /kb/workshop/login/loginfirsttime,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /kb/workshop/login/loginfirsttime,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1594669994.184,
REQUEST_TIME => 1594669994
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid 7c585e4c37351c87f311ad4d863000eb
tracker.ssid 7c585e4c37351c87f311ad4d863000eb
tracker.rsid 7c585e4c37351c87f311ad4d863000eb
securiy_code0 2199e
session.token a58ec6bbe9aa839906345b0416f764c6
  • site 0.052 seconds (+0.052); 8.75 MB (+8.750) - afterInitialise
  • site 0.073 seconds (+0.021); 10.00 MB (+1.250) - afterRoute
  • site 0.105 seconds (+0.032); 13.00 MB (+3.000) - afterDispatch
  • site 0.116 seconds (+0.011); 13.25 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.118 seconds (+0.001); 13.50 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)
  • site 0.118 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.122 seconds (+0.004); 13.50 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.122 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.125 seconds (+0.003); 13.50 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.125 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.126 seconds (+0.001); 13.75 MB (+0.250) - afterRenderModule mod_search (Search)
  • site 0.127 seconds (+0.000); 13.75 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.144 seconds (+0.017); 15.00 MB (+1.250) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.146 seconds (+0.002); 15.00 MB (0.000) - onAfterRender
  • site 0.148 seconds (+0.002); 15.00 MB (0.000) - sessionStore
15 MB

28 Queries Logged: 0.015881061553955 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '5e0beefc6648bb32f765950da5ced868'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = '5e0beefc6648bb32f765950da5ced868'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '7c585e4c37351c87f311ad4d863000eb'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = '7c585e4c37351c87f311ad4d863000eb'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('7c585e4c37351c87f311ad4d863000eb','0','1594669994','3.235.22.210')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  14. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'loginfirsttime'
  15. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '19'
  16. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  17. SELECT jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '46'
      AND `jos_tags`.`admin` = '0'
      GROUP BY jos_tags.id
  18. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  19. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  20. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '19'
  21. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  22. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  23. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2020-07-13 19:53:14' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2020-07-13 19:53:14' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  24. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  25. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  26. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  27. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  28. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1594669994;s:18:\"session.timer.last\";i:1594669994;s:17:\"session.timer.now\";i:1594669994;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"7c585e4c37351c87f311ad4d863000eb\";s:12:\"tracker.ssid\";s:32:\"7c585e4c37351c87f311ad4d863000eb\";s:12:\"tracker.rsid\";s:32:\"7c585e4c37351c87f311ad4d863000eb\";s:13:\"securiy_code0\";s:5:\"2199e\";s:13:\"session.token\";s:32:\"a58ec6bbe9aa839906345b0416f764c6\";}',`time` = '1594669994',`ip` = '3.235.22.210'
      WHERE `session_id` = '7c585e4c37351c87f311ad4d863000eb'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onContentPrepare Method plgContentLoadmodule::onContentPrepare /core/plugins/content/loadmodule/loadmodule.php:60
  • onContentPrepare Method plgContentEmailcloak::onContentPrepare /core/plugins/content/emailcloak/emailcloak.php:49
  • onContentPrepare Method plgContentPagebreak::onContentPrepare /core/plugins/content/pagebreak/pagebreak.php:57
  • onContentPrepare Method plgContentXhubtags::onContentPrepare /core/plugins/content/xhubtags/xhubtags.php:50
  • onContentPrepare Method plgContentFormatwiki::onContentPrepare /core/plugins/content/formatwiki/formatwiki.php:85
  • onContentPrepare Method plgContentFormathtml::onContentPrepare /core/plugins/content/formathtml/formathtml.php:130
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:47
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:49
  • onGetModuleCaptcha Method plgSupportCaptcha::onGetModuleCaptcha /core/plugins/support/captcha/captcha.php:217
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45