Support

Support Options

Submit a Support Ticket

Knowledge Base

0.3. I've lost my password!

DON'T PANIC! You can at any time reset your password by clicking on this link, and we will send you instructions to the e-mail address that we have on your file.

By following these instructions, you will then be able to log in to the site, and to change your password to anything you like.

NOTE: If you don't receive an e-mail after resetting your password, check your junk mail folder and make sure that it didn't get filed there by mistake.

If you no longer have access to the e-mail address that you gave us, and can no longer recover your account information, then send us an email to webapplication.admin @ 4p1000.org, indicating that you are unable to log in, with the following information:

  • your present login
  • your first name
  • your last name
  • your nationality
  • your company or institution
  • your new contact email (professional email) to be used by the hub
and we'll help you recover your account and reset your password.

0 Dislike

Last updated

Debug Console

Close15 MBRequestSessionTimelineDatabase28Events22
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( REDIRECT_SCRIPT_URL => /kb/workshop/login/lostpassword, REDIRECT_SCRIPT_URI => http://... Array(
REDIRECT_SCRIPT_URL => /kb/workshop/login/lostpassword,
REDIRECT_SCRIPT_URI => http://4p1000-front.milky.fr/kb/workshop/login/lostpassword,
REDIRECT_nokeepalive => ,
REDIRECT_STATUS => 200,
SCRIPT_URL => /kb/workshop/login/lostpassword,
SCRIPT_URI => http://4p1000-front.milky.fr/kb/workshop/login/lostpassword,
nokeepalive => ,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_ACCEPT_LANGUAGE => en-US,en;q=0.5,
HTTP_IF_MODIFIED_SINCE => Fri, 23 Oct 2020 02:15:56 GMT,
HTTP_ACCEPT_ENCODING => br,gzip,
HTTP_HOST => 4p1000-front.milky.fr,
HTTP_CONNECTION => Keep-Alive,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (CentOS),
SERVER_NAME => 4p1000-front.milky.fr,
SERVER_ADDR => 149.202.91.236,
SERVER_PORT => 80,
REMOTE_ADDR => 3.239.40.250,
DOCUMENT_ROOT => /var/www/example,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/example/index.php,
REMOTE_PORT => 58112,
REDIRECT_URL => /kb/workshop/login/lostpassword,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /kb/workshop/login/lostpassword,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1611454582.837,
REQUEST_TIME => 1611454582
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid 8224d075972fb4cb0092c23b36f7f4bd
tracker.ssid 8224d075972fb4cb0092c23b36f7f4bd
tracker.rsid 8224d075972fb4cb0092c23b36f7f4bd
securiy_code0 75a74
session.token fb9a50c3c6b1336394effac63abcfbfa
  • site 0.082 seconds (+0.082); 8.75 MB (+8.750) - afterInitialise
  • site 0.108 seconds (+0.027); 10.00 MB (+1.250) - afterRoute
  • site 0.146 seconds (+0.037); 13.00 MB (+3.000) - afterDispatch
  • site 0.157 seconds (+0.011); 13.25 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.158 seconds (+0.001); 13.50 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)
  • site 0.159 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.162 seconds (+0.004); 13.50 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.162 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.166 seconds (+0.004); 13.50 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.166 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.167 seconds (+0.001); 13.75 MB (+0.250) - afterRenderModule mod_search (Search)
  • site 0.168 seconds (+0.000); 13.75 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.185 seconds (+0.017); 15.00 MB (+1.250) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.187 seconds (+0.002); 15.00 MB (0.000) - onAfterRender
  • site 0.189 seconds (+0.002); 15.00 MB (0.000) - sessionStore
15 MB

28 Queries Logged: 0.017009735107422 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '67d38e08ec2d059f38975180d05ad04e'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = '67d38e08ec2d059f38975180d05ad04e'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '8224d075972fb4cb0092c23b36f7f4bd'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = '8224d075972fb4cb0092c23b36f7f4bd'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('8224d075972fb4cb0092c23b36f7f4bd','0','1611454583','3.239.40.250')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  14. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'lostpassword'
  15. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '19'
  16. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  17. SELECT jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '48'
      AND `jos_tags`.`admin` = '0'
      GROUP BY jos_tags.id
  18. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  19. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  20. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '19'
  21. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  22. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  23. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2021-01-24 02:16:23' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2021-01-24 02:16:23' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  24. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  25. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  26. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  27. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  28. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1611454583;s:18:\"session.timer.last\";i:1611454583;s:17:\"session.timer.now\";i:1611454583;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"8224d075972fb4cb0092c23b36f7f4bd\";s:12:\"tracker.ssid\";s:32:\"8224d075972fb4cb0092c23b36f7f4bd\";s:12:\"tracker.rsid\";s:32:\"8224d075972fb4cb0092c23b36f7f4bd\";s:13:\"securiy_code0\";s:5:\"75a74\";s:13:\"session.token\";s:32:\"fb9a50c3c6b1336394effac63abcfbfa\";}',`time` = '1611454583',`ip` = '3.239.40.250'
      WHERE `session_id` = '8224d075972fb4cb0092c23b36f7f4bd'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onContentPrepare Method plgContentLoadmodule::onContentPrepare /core/plugins/content/loadmodule/loadmodule.php:60
  • onContentPrepare Method plgContentEmailcloak::onContentPrepare /core/plugins/content/emailcloak/emailcloak.php:49
  • onContentPrepare Method plgContentPagebreak::onContentPrepare /core/plugins/content/pagebreak/pagebreak.php:57
  • onContentPrepare Method plgContentXhubtags::onContentPrepare /core/plugins/content/xhubtags/xhubtags.php:50
  • onContentPrepare Method plgContentFormatwiki::onContentPrepare /core/plugins/content/formatwiki/formatwiki.php:85
  • onContentPrepare Method plgContentFormathtml::onContentPrepare /core/plugins/content/formathtml/formathtml.php:130
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:47
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:49
  • onGetModuleCaptcha Method plgSupportCaptcha::onGetModuleCaptcha /core/plugins/support/captcha/captcha.php:217
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45