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Submit a Support Ticket

Remind

If you already know your username, and only need your password reset, go here now.

Recover Username(s)

Please enter the email address associated with your User account. Your username will be emailed to the email address on file.

What if I have also lost my password?

Fill out this form to retrieve your username(s). Then go to the password reset page.

What if I have multiple accounts?

All accounts registered to your email address will be located, and you will be given a list of all of those usernames.

What if this cannot find my account?

It is possible you registered under a different email address. Please try any other email addresses you have.

Debug Console

Close15 MBRequestSessionTimelineDatabase22Events16
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( REDIRECT_SCRIPT_URL => /login/remind, REDIRECT_SCRIPT_URI => http://4p1000-front.milky... Array(
REDIRECT_SCRIPT_URL => /login/remind,
REDIRECT_SCRIPT_URI => http://4p1000-front.milky.fr/login/remind,
REDIRECT_nokeepalive => ,
REDIRECT_STATUS => 200,
SCRIPT_URL => /login/remind,
SCRIPT_URI => http://4p1000-front.milky.fr/login/remind,
nokeepalive => ,
HTTP_USER_AGENT => CCBot/2.0 (https://commoncrawl.org/faq/),
HTTP_ACCEPT => text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8,
HTTP_IF_MODIFIED_SINCE => Tue, 25 Sep 2018 00:06:00 CEST,
HTTP_HOST => 4p1000-front.milky.fr,
HTTP_CONNECTION => Keep-Alive,
HTTP_ACCEPT_ENCODING => gzip,
PATH => /sbin:/usr/sbin:/bin:/usr/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.2.15 (CentOS),
SERVER_NAME => 4p1000-front.milky.fr,
SERVER_ADDR => 149.202.91.236,
SERVER_PORT => 80,
REMOTE_ADDR => 54.159.51.118,
DOCUMENT_ROOT => /var/www/example,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/example/index.php,
REMOTE_PORT => 44286,
REDIRECT_URL => /login/remind,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /login/remind,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1544411497.335,
REQUEST_TIME => 1544411497
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid 5dd2b084e478dd868f51586bce258f35
tracker.ssid 5dd2b084e478dd868f51586bce258f35
tracker.rsid 5dd2b084e478dd868f51586bce258f35
session.token 8e24a69f2b032255781d9c80b48d764d
securiy_code0 1a009
  • site 0.068 seconds (+0.068); 8.50 MB (+8.500) - afterInitialise
  • site 0.090 seconds (+0.021); 9.75 MB (+1.250) - afterRoute
  • site 0.120 seconds (+0.030); 12.75 MB (+3.000) - afterDispatch
  • site 0.130 seconds (+0.010); 13.00 MB (+0.250) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.132 seconds (+0.001); 13.25 MB (+0.250) - afterRenderModule mod_custom (Hub Footer)
  • site 0.132 seconds (+0.000); 13.25 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.136 seconds (+0.004); 13.25 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.136 seconds (+0.000); 13.25 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.140 seconds (+0.004); 13.50 MB (+0.250) - afterRenderModule mod_menu (Main Menu)
  • site 0.140 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_search (Search)
  • site 0.141 seconds (+0.001); 13.50 MB (0.000) - afterRenderModule mod_search (Search)
  • site 0.141 seconds (+0.000); 13.50 MB (0.000) - beforeRenderModule mod_reportproblems (Trouble Report)
  • site 0.160 seconds (+0.019); 14.75 MB (+1.250) - afterRenderModule mod_reportproblems (Trouble Report)
  • site 0.162 seconds (+0.002); 14.75 MB (0.000) - onAfterRender
  • site 0.165 seconds (+0.002); 14.75 MB (0.000) - sessionStore
15 MB

22 Queries Logged: 0.012603759765625 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'f837b6ae7c06076f76bb0c0eda15f65d'
  2. DELETE
      FROM`jos_session`
      WHERE `session_id` = 'f837b6ae7c06076f76bb0c0eda15f65d'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '5dd2b084e478dd868f51586bce258f35'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = '5dd2b084e478dd868f51586bce258f35'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('5dd2b084e478dd868f51586bce258f35','0','1544411497','54.159.51.118')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  14. SELECT *
      FROM jos_languages
      WHERE published=1
      ORDER BY ordering ASC
  15. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  16. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` = '0000-00-00 00:00:00' OR `m`.`publish_up` <= '2018-12-10 03:11:37' )
      AND (`m`.`publish_down` = '0000-00-00 00:00:00' OR `m`.`publish_down` >= '2018-12-10 03:11:37' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '60' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  17. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  18. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  19. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  20. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  21. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_wishlist'
  22. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1544411497;s:18:\"session.timer.last\";i:1544411497;s:17:\"session.timer.now\";i:1544411497;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"5dd2b084e478dd868f51586bce258f35\";s:12:\"tracker.ssid\";s:32:\"5dd2b084e478dd868f51586bce258f35\";s:12:\"tracker.rsid\";s:32:\"5dd2b084e478dd868f51586bce258f35\";s:13:\"session.token\";s:32:\"8e24a69f2b032255781d9c80b48d764d\";s:13:\"securiy_code0\";s:5:\"1a009\";}',`time` = '1544411497',`ip` = '54.159.51.118'
      WHERE `session_id` = '5dd2b084e478dd868f51586bce258f35'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:45
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:44
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:46
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:46
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:138
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:46
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:46
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:46
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:46
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:46
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:46
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:47
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:87
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:49
  • onGetModuleCaptcha Method plgSupportCaptcha::onGetModuleCaptcha /core/plugins/support/captcha/captcha.php:217
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:45